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Personal Injury

Personal Injury Claims

Have you been involved in an accident that was not your fault? If so, we can help.

Our dedicated, multilingual team has successfully represented thousands of clients who have suffered personal injury, from minor whiplash injuries to catastrophic brain injuries.

Our experts provide first-class legal advice, tailored to your specific needs, that will maximise your compensation. They will tenaciously fight your corner so you get the result you deserve. Whatever your personal injury, Mergul Law is here to help.

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We specialise in the following areas:

  • Road Traffic Accidents
  • Accidents Involving Uninsured Drivers
  • Accidents Involving Pedestrians
  • Accidents & Injuries at Work
  • Accidents in Public Places
  • Accidents Involving Children
  • Criminal Injury Compensation Claims
  • Accidents and Injuries Caused by Faulty Products
  • Stress Claims

Frequently Asked Questions About Personal Injury Claims

What is personal injury?

Personal injury is the legal term used to refer to an injury (physical or mental) or illness caused or exacerbated by someone else’s negligence.

1. What is a personal injury claim?

A personal injury claim is the legal process for recovering compensation for illness or injuries, along with any other losses, arising from an accident that was someone else’s fault.

2. How do I know if I can make a claim?

If you or someone you know has suffered an injury in the past three years because of someone else’s negligence, you may be entitled to recover compensation. You can find out if you have a claim by calling us on 0203 876 7643 or by e-mailing us at

3. Are there any time limits for making a personal injury claim?

You must bring a personal injury claim within 3 years from the date you suffered injury or the date you became aware of the injury. This is strict deadline and if you miss it you cannot normally make a claim. If you are unsure about whether the time limit for making your claim has passed, call us on 0203 876 7643 or email us at

4. What is the cost of making a personal injury claim and how do I fund it?

Costs in personal injury cases vary depending upon the size and nature of the case. But do not worry about this. There are several ways to fund a personal injury claim so all your costs are covered. If you are part of a trade union, you can check if you are eligible for free legal services as a part of your membership. You might also have legal expenses insurance which can fund your claim. If you are not a member of a trade union or do not have legal expenses insurance, we can deal with your claim on a ‘no win, no fee’ basis through a conditional fee agreement.

‘No win, no fee’ is a term used to describe an agreement between lawyer and client, whereby legal fees only become payable in certain circumstances. If your claim for personal-injury compensation is unsuccessful, you will not pay us anything. If, on the other hand, you win your case, you may have to pay us a percentage of your compensation (see below).

Many types of claim can be dealt with on a ‘no, win no fee’ basis, including:

  • Accidents at work
  • Road traffic Accidents
  • Clinical/medical negligence
  • Motorbike accidents
  • Slips, trips and falls

5. How much compensation can I get?

The amount of compensation you can expect to receive depends on several factors, including the severity of your pain and suffering; the time needed for recovery; treatment costs; and other relevant financial costs. We will advise you of the value of you claim as soon as possible.

6. How long will it take to get my compensation?

This depends on the circumstances and nature of your claim. If your claim is relatively straightforward, you could receive your compensation within a few months. However, if your claim is complicated it could take longer to reach a settlement. Our London team will work to resolve your claim as quickly and efficiently as possible.

7. Is Mergul Law a Claims Management Company?

No. We are a firm of fully qualified solicitors who are regulated by The Solicitors Regulation Authority (SRA).

8. Do I have to attend your offices?

No. We can deal with your claim electronically (via telephone, email and video conferences). But if you wish to see your file handler in person, you are welcome to come to our offices. The address can be found on our ‘Home page’ and ‘Contact Us’ page.

9. Can I transfer my claim to you from my current solicitor?

Yes. We will just need your written consent to transfer your file of papers to us.

10. Who will handle my claim?

Your claim will be handled by a qualified solicitor specializing in personal injury

Contact our team today to learn more.

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Every employer is under a legal duty to ensure its employees are safe from harm. If your employer fails to discharge this legal duty and you sustain an injury or illness, you have the right to make a claim for compensation.

The most common claims concern the following:

  • Slips, Trips & Falls
  • Assault at the Workplace
  • Accidents Caused by Hazardous Substances
  • Failure to Provide Adequate Training
  • Failing to Comply with the Health and Safety Regulations
  • Failing to Comply with the Manual Handling Claims for Repetitive Strain Injury (RSI), Hand/Arm Vibration Syndrome, and Lifting Injuries
  • Injuries caused by Lack of Safety Guards or Exposure to Dangerous Substances.

There are many other types of accident-at-work claims, most of which arise because of the employer’s negligence, either in protecting its employees or in training them to avoid hazards.

If you have had an accident at work, why not call one of our experienced practitioners today for a free telephone consultation today on 020 3876 7643? You can also read our answers to the most frequently asked questions for accident at work claims below.


1. What is an accident at work?

An accident at work is an incident that occurs at the workplace due to the way tasks are being performed, the equipment used and the working conditions. These accidents are unintended but often not unforeseeable.

2. What sort of injuries arising from an accident at work can I claim for?

There is no set list of what injuries you can claim for as each case is different. You can claim for physical as well as psychological injuries. The most common injuries include slip, trip and fall injuries, strain injuries and manual handling injuries. If you are not sure about whether you can claim compensation for an accident at work, contact us on 020 3876 7643 so that one of our expert team members can advise you on your options.

3. What must I prove as an employee in accident at work compensation claim?

As an employee, you must demonstrate that your employer failed to take reasonable steps to ensure your safety and was responsible to the workplace accident that caused your injuries. You might also be eligible for compensation if your injuries were caused by someone with work with or alongside. For specialist advice about whether you can claim compensation for an accident at work, call us on 020 3876 7643.

4. Will I have to pay out of my pocket for your services?

No. If you do not have funding through a trade union membership or a legal expenses insurance policy, we can deal with your claim on a no-win no-fee basis through a conditional fee agreement.  ‘No win, no fee’ is a term used to describe an agreement between lawyer and client, whereby legal fees only become payable in certain circumstances. If your claim for personal-injury compensation is unsuccessful, you will not pay us anything. If, on the other hand, you win your case, you may have to pay us a percentage of your compensation. If you are not sure about how to fund your claim, contact us on 020 3876 7643 so that one of our team can advise you on your options.

5. How much accident at work compensation could I get?

The amount compensation you will be awarded depends on the severity of your injury and its impact on your daily living.

6. What is contributory negligence, and can it affect my claim for compensation?

Contributory negligence arises when the injured party is partly to blame for the accident. If it is found that you have contributed to your injury, a proportion of your compensation may be reduced. This does not mean that you cannot claim compensation altogether. Speak to our specialists for further advice.

7. Will I need to attend a medical examination?

Yes, we will arrange for an independent medical expert to examine you to establish the nature and extent of your injuries. Their report will be used as evidence in your personal injury claim and to establish the amount of compensation you can claim. The examination will be arranged at a time and location convenient for you.

8. Will I lose my job if I make an accident at work claim?

Your claim should not affect your employment. If you lose your job solely on the basis of making a claim for an accident at work, you may have a case for unfair dismissal. However, if you were unable to continue doing the work you were contracted to do due to your injuries, it would be different. Speak to our experts for further advice.

9. Can I still claim compensation if I am on a zero-hour contract?

Yes, you could make a claim if the equipment provided to you is faulty or your workplace is not safe, and you are injured because of this. Contact us on 020 3876 7643 to discuss your eligibility for compensation for an accident at work.

Incidents involving slips, trips and falls can cause multiple injuries such as torn ligaments and fracture, which can have a profound impact on your daily living and health. These injuries can make it difficult for you to perform your day-to-day chores and may require that you take time off from work to aid your recovery.

If you have sustained an injury in a slip, trip or fall at work due to the negligence of your employer, Mergul Law can help you claim compensation for your injuries and related losses.

Our dedicated team will carry out the necessary investigations to determine whether your employer has breached their duty to carry the appropriate risk assessments and limit hazards in the workplace. We will work quickly and efficiently to ensure you are compensated for your pain and suffering, as well as any other financial losses you may have incurred due to the accident.

Our team has extensive experience in dealing with claims involving slips, trips and falls at work and has helped many clients recover compensation for their injuries ranging from sprains and fractures to more serious head injuries.

Contact us today on 020 3876 7643 for a free telephone consultation with one of our experienced practitioners to get further advice on how we can help you start your claim.

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